Welcome to Aurum Arogyam’s website. By accessing or using our website (www.aurumarogyam.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Aurum Arogyam, an Ayurvedic wholesale and retail unit based in Nagpur, Maharashtra. Throughout the site, the terms “we”, “us”, and “our” refer to Aurum Arogyam.
By visiting our site or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including all additional policies referenced herein.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under applicable laws. If you are under 18, you may use the website only under the supervision of a parent or guardian.
3. Products and Services
We offer Ayurvedic medicines, herbal formulations, and wellness products in both wholesale and retail quantities.
All products listed on the website are subject to availability.
We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.
Product descriptions and prices are subject to change due to market variations and updates.
4. Pricing and Payments
All prices are listed in Indian Rupees (INR) unless otherwise stated.
Prices are inclusive of applicable taxes, unless specified.
Payment must be made in full at the time of order placement.
We use secure payment gateways for online transactions; however, we are not responsible for any unauthorized access or technical issues at the user’s end.
5. Shipping and Delivery
Orders are shipped to the address provided at checkout.
Delivery timelines depend on product availability and destination.
Aurum Arogyam is not liable for delays caused by courier partners, customs procedures, or unforeseen circumstances.
International buyers must comply with local import regulations and duties.
6. Returns, Refunds, and Cancellations
Due to the nature of Ayurvedic and medicinal products, returns or exchanges are accepted only in case of damaged, defective, or incorrect items.
Customers must notify us within 48 hours of delivery for any return or replacement request, along with proof (images/videos).
Refunds, if applicable, will be processed within 7–10 business days after approval.
Cancellations are allowed only before dispatch. Once shipped, orders cannot be canceled.
7. Use of Website
You agree not to:
Use the website for unlawful purposes.
Attempt to hack, modify, or damage the website’s functionality.
Copy, reproduce, or distribute any content without written permission from Aurum Arogyam.
We reserve the right to terminate access for users found violating these terms.
8. Intellectual Property
All website content, including text, logos, graphics, images, and product information, is the property of Aurum Arogyam and protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Aurum Arogyam shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Improper use of our products,
Errors or omissions in product descriptions,
Delays or interruptions in website access, or
Any issues beyond our reasonable control.
All products should be used as per the directions provided by qualified healthcare professionals or Ayurvedic practitioners.
10. Disclaimer
The information on this website is provided for educational and informational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease without professional consultation.
Results may vary based on individual health conditions and adherence to usage instructions.
11. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Nagpur, Maharashtra.
12. Changes to Terms & Conditions
Aurum Arogyam reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website constitutes acceptance of the revised terms.
13. Contact Information
For any questions or concerns about these Terms & Conditions, please contact us:
📍 Aurum Arogyam
Garud Khamb Road, Behind Rashtriya Swayamsevak Sangh, Mahal, Nagpur, Maharashtra – 440032
📧 Email: aurumarogyam@gmail.com
📞 Phone: 08208060037 | 0712-11944042